- General Overview
- The Confession
- Media manipulator: paid to deceive the press through fake leaks, planted stories, and manufactured outrage
- The monster parable: a 1913 cartoon's fanged "Distorting Facts" reborn as new media
- The movie campaign: a fake protest storm for I Hope They Serve Beer in Hell, two weeks, zero budget
- Real damage: fake "known rapist" rumors ruined friends; planted stories moved stocks by millions
- The purpose: expose nine tactics at the highest levels so the vulnerabilities stop working
- The mark: readers' attention and credulity are the con's real victims
- Blogs Make the News
- Blogs are the new wires: online publishing now supplies most stories mass media and culture run on
- Low reach, high leverage: gatekeeper blogs matter because media elites read them
- Hidden news cycle: blog memes and "news" filter into TV, print, and everyday conversation
- Manufacturing political reality: blogs create, legitimize, then destroy candidates to fill the cycle
- Economics trump truth: traffic is the product, so pageviews outweigh accuracy
- Trading Up the Chain
- Three-step ladder: place in tiny blogs, echo in legacy blog networks, land national outlets
- Lead steer: one small post starts the herd's stampede; three or four links register a "trend"
- Media ecosystem: bloggers inform bloggers all the way down; nobody verifies the original source
- Soft sell: never pitch the top directly—feed media-watcher sites that national reporters read
- Manufacture the bubble: make reporters think the meme already exists; they merely popularize it
- Self-perpetuating: each outlet wants links from bigger sites, so it keeps promoting your bait
- The Blog Con: Economics
- Traffic is money: revenue equals impressions at CPM, so every click counts and volume rules
- Scoops and names build sites: pseudo-exclusives and marquee bloggers inflate traffic and value
- Built to be sold: blogs are mini-Ponzi schemes awaiting a bigger, cash-rich buyer
- Everyone is conflicted: publishers invest in what they cover and sell ads to that same audience
- Manipulators exploit eager sellers: blogs are too busy chasing profit to guard ethics
- The Nine Tactics
- Bloggers are poor: per-post and pageview pay reward speed and sensationalism over accuracy
- Feed them what they want: fake leaks, press releases, Wikipedia edits, and HARO "experts" supply sourcing
- Give them what spreads: anger and high-arousal emotions travel; complexity and sadness die
- Help them trick readers: loaded-question headlines let blogs print false claims safely
- The one-off problem: subscription dies, so each article must sell itself—yellow press reborn
- Headlines, pageviews, fabrication: extreme titles, inflated stats, and made-up angles create news from nothing
- The Backfire: When the Monster Turns
- Irin Carmon's ambush: a leaked memo on nail polish spread before facts; corrections never caught up
- The Daily Show incident: an accusation post drew 333,000 views; the women's refutation drew 10,000
- Manipulator Hall of Fame: Breitbart's Sherrod edit and O'Keefe's stunts showed the system needs no reporters
- The link economy: delegated trust lets outlets borrow facts unverified; misinformation circles the globe
- Extortion by web: reputation shakedowns and fear force public figures into stunts or silence
- Iterative journalism: publish first, verify later—corrections are theater and readers can't iterate
- The Toxic Culture
- The myth of corrections: speed's mistakes are never truly fixed; belief comes before evaluation
- Cheering on our own deception: ads as content, self-covered conferences, and coverage-about-coverage
- Snark as a weapon: humor distracts from accusations and punishes earnestness as "cultural vandalism"
- Degradation ceremony: blogs rebuild targets from hero to pariah, performing catharsis rather than truth
- Moral cost: ritual destruction drives only morons and narcissists into public life
- Unreality and the Way Out
- Welcome to unreality: the netherworld where fake and real build on each other, indistinguishable
- Pseudo-events: press releases, launches, and leaks exist only to generate coverage, cleaner than reality
- Real consequences: planted leaks move markets, end careers, and can start wars
- How to read a blog: "tipster," "breaking," and "exclusive" are emptied shells, not verification
- The broken feedback loop: traffic beats trust, but trust is what actually sustains quality
- Confession without solution: he proves the system is broken; opting out is the implicit fix
- The Confession
- Deep Dive
- Trust Me
- Note on Source Material
- Front matter only: the supplied text is praise blurbs, endorsements, and the book's title page
- No chapter body: no narrative, argument, or examples from the actual chapter are present
- Nothing extractable: per curation rules, front matter yields no ideas to map
- Cannot fabricate: distilling chapter content that was not supplied would invent material
- Note on Source Material
- Introduction
- The Confession
- Role: media manipulator paid to deceive the press; lies to bloggers so they lie to readers.
- Methods: fake leaks, planted stories, fabricated documents, manufactured outrage, hired sources.
- Movie campaign: manufactured protest storm for I Hope They Serve Beer in Hell in two weeks, zero budget.
- Escalation loop: fake ads, anonymous complaints, bait protests, staged tweets, press release answering own criticism.
- Result: front-page Fox News, Washington Post editorials, and number one on bestseller lists.
- The System
- Blog economics: pageview pay drives sensationalism; structure makes manipulation effortless.
- Story trading: planted story moves up: tiny blog, Gawker, local news, Huffington Post, cable news.
- Manufactured reality: Internet infrastructure turns fake stories into widespread outrage and action daily.
- Day job: director of marketing at American Apparel; also deceives for authors and millionaire entrepreneurs.
- Insider access: publishers were shockingly honest because he controlled multimillion-dollar ad budgets.
- The Awakening
- 1913 cartoon: advertiser feeds a fanged monster labeled "Distorting Facts"; he was the fool.
- Monster parable: cute creature grows demanding and uncontrollable; his monster is new media.
- Real damage: fake rumors like "known rapist" ruined friends; stocks lost tens of millions.
- Lost in unreality: he passed along fake scandals and stopped caring what was real.
- His own exposure: Gawker published stolen e-mails; he was as much a problem as they were.
- Why I Wrote This Book
- Purpose: expose nine tactics used to manipulate bloggers and reporters at the highest levels.
- Goal: reveal critical media vulnerabilities in the open so they stop working.
- Structure: two parts — how blogs drive news, then consequences and backfire.
- The mark: your attention and credulity are stolen; readers are the con's victims.
- Warning: bloggers are imbeciles, charlatans, and frauds; this book may ruin the Internet.
- The Confession
- Book One: Feeding The Monster: How Blogs Work
- I Blogs Make the News
- Blogs Are the New Wires
- Blogs as newswires: online publishing now supplies most stories that mass media and culture run on.
- Definition: “blog” covers all online publishing—Twitter, sites, web video—competing under the same incentives.
- Gatekeeper blogs: Politico, Gawker, and BuzzFeed matter less by reach than by media elites reading them.
- Low reach, high leverage: TV producers and newspaper writers borrow blog stories, spreading them to mass audiences.
- Manipulator’s insight: mastering blog rules grants power over culture and public opinion.
- The Hidden News Cycle
- Online begins offline: what appears on blogs filters into TV, print, and everyday conversation.
- Meme factory: blogs create the references, celebrities, gurus, and news items the culture adopts.
- Underestimated influence: most people don’t see how online production shapes their worldview.
- Pawlenty proof: Politico covered a noncandidate while the New York Times covered Politico covering him.
- Manufacturing Political Reality
- Infinite content demand: blogs need endless stories; the site that covers the most wins.
- Election economics: traffic spikes during election cycles, so blogs manufacture early campaigns to profit.
- Self-fulfilling coverage: a chosen “potential contender” becomes a real candidate with donors and media legitimacy.
- Politico’s plan: a 200-person operation “taking a leap forward” by making the news it sells.
- Cain takedown: after manufactured buzz made Herman Cain a front-runner, a Politico scandal story destroyed him.
- Scripted drama: noncandidates are created, made real, and taken out to fill the media cycle.
- Economics Trump Truth
- Traffic is the product: blogs sell attention, making pageviews more important than accuracy.
- Artificial news becomes real: blog constraints fabricate content that reshapes real-world outcomes.
- Predictable choices: understand traffic incentives, and media behavior can be anticipated or controlled.
- Public loses: blogs profit from manufactured cycles while readers bear the political and cultural cost.
- Blogs Are the New Wires
- Trading Up the Media Chain (II How to Turn Nothing into Something in Three Way-Too-Easy Steps · I)
- The Charity Case: Nothing to Something
- Trading up the chain: one low-standard blog post becomes Huffington Post, CBS, then Reddit front page.
- Kickstarter video engineered to spread: exaggerated exotic clips, not the charity's real community value.
- Reddit groundwork: fake-address pitch, pre-built connections, immediate front-page post when CBS aired.
- Outcome: half a million views and two years of funding with no budget, publicist, or experience.
- The Media Ecosystem
- Bloggers inform bloggers all the way down: small sites are farm teams for larger ones.
- Journalists mine blogs and social media: 89% use blogs; most admit knowing these sources are less reliable.
- Immediacy breeds sloppiness: faster publishing means heavier dependence on sketchy online sources.
- Distortion is structural: the pattern exaggerates everything it covers.
- Level 1: The Entry Point
- Small blogs are beachheads: understaffed, traffic-hungry, high reader trust, low standards.
- Sell a loosely connected story: easy to place and sets you up for the next level.
- Level 2: The Legacy Media
- Legacy blogs are weaker siblings: same URLs, lighter editorial oversight than print counterparts.
- The illusion of legitimacy transfers: a blog mention can be quoted on packaging as if it were the magazine.
- They need chatter or a strong angle: slightly selective, but still hookable.
- Level 3: National
- Massage, don't push: lower-tier coverage is evidence the story can deliver on a national platform.
- Aggregators drive the cycle: Digg and Reddit front pages are mined by mass-media reporters.
- Target the outlets' sources: feed second-level sites that national reporters read, and they notice you.
- Manufacture the bubble: make reporters think the meme already exists; they merely popularize it.
- Proving the Playbook
- I Hope They Serve Beer in Hell campaign: fake tipster Evan Meyer planted vandalized billboard photos.
- Curbed LA ran the pitch verbatim: the planted e-mail included "Provocateur" and the film title as a plug.
- The escalation is self-perpetuating: outlets want links from bigger sites, so they keep promoting your bait.
- The Charity Case: Nothing to Something
- Trading Up the Media Chain (II How to Turn Nothing into Something in Three Way-Too-Easy Steps · II)
- The Lead Steer: Planting the First Links
- Lead steer: crisis-PR term — one steer starts the whole herd's stampede
- First rung was local blogs: low newsworthiness standards made them the easiest marks
- Outrage recipe: offensive quotes, sex, college protesters, and Hollywood
- Three or four links: the threshold for a story to register as a trend or controversy
- Local TV crews: drawn by the hubbub, they posted video that bigger blogs recycled
- Trading Up the Chain: The Soft Sell
- Never pitch the Post directly: asking for denunciation would expose the manipulation
- Target media-watcher sites: Gawker and Mediabistro, whose readers are national reporters
- Fake e-mail tips: a handful of anonymous alerts made a manufactured story look reader-driven
- Coverage begat coverage: publicist's callbacks replaced rejections; cast landed late-night TV
- Attention became the whole campaign: trailer views spiked and the film found cult DVD sales
- The Monster Feeds Itself: Misinformation Without a Manipulator
- The system is self-primed: it often needs no conscious manipulator at all
- Favre case study: one jokey AOL post became "Favre Joining Dancing With the Stars?" in two days
- No rumor, just nothing: a misread, misrepresented scoop traveled from blog to national site
- Interdependent outlets: each recycled the prior link without checking the source
- Deadly potential: the same weakness enables dangerous, even lethal, abuses
- When the Monster Kills: The Terry Jones Story
- Jones traded up perfectly: Florida billboards → Religion News Service → Yahoo → CNN
- A media blackout nearly worked: protests and pressure made him back down once
- One freelancer defeated it: Andrew Ford's AFP wire piece went out via Google and Yahoo News
- The story went global: thirty blogs picked it up in a day, forcing foreign press to follow
- Deadly outcome: nearly thirty killed in Afghanistan riots, including seven UN workers
- Blame is shared: "intentions are not a justification" — the monster feeds on the system's readiness
- The Lead Steer: Planting the First Links
- III The Blog Con: How Publishers Make Money Online
- Traffic Is Money
- Traffic is money: blog revenue equals impressions sold at CPM, so pageviews are the core business.
- Every impression is equal: ads cannot distinguish thoughtful readers from accidental clickers; a click is a click.
- Publishers chase volume: all editorial decisions bend to the dictum “traffic by any means.”
- Scoops Are Traffic
- Scoops equal traffic: TMZ’s celebrity exclusives made it a $20 million-a-year property and a model for rivals.
- Pseudo-exclusives: Gawker’s Nick Denton urged writers to “take ownership” of stories that weren’t theirs.
- Stolen stories pay: Gawker got 3.2 million views from Mark Ebner’s Tom Cruise tapes and never linked back.
- Media’s shift: established outlets protect reputations; blogs must build names, so rules bend.
- Names Build Sites
- A-list bloggers are franchise players: Pete Rojas left Gizmodo to make Engadget and Joystiq dominant.
- Andrew Sullivan’s brand: The Dish drew over a million monthly visitors, boosting Time, The Atlantic, then The Daily Beast.
- Big names transfer trust: The New York Times imported Freakonomics and Nate Silver; Huffington Post recruited celebrities.
- Name-building tactics: controversy, scoops, comment-driving, and constant publishing keep bloggers on top.
- Built to Be Sold
- Blogs are built for exits: real profit comes from selling the site, not from ad revenue alone.
- AOL played sucker: paid $25 million for Weblogs, Inc., $315 million for Huffington Post, $30 million for TechCrunch.
- Traffic growth matters more than profits: each site is a mini-Ponzi scheme awaiting a bigger buyer.
- Reputation is a sales asset: scoops and marquee names inflate the price for cash-out.
- Conflicts of Interest
- Everyone is conflicted: the author bought ads and represented clients on the same blogs he pitched stories to.
- TechCrunch’s Arrington: invested in startups he covered and dismissed critics as jealous rivals.
- Gawker’s Denton: invested in sites he trafficked to, charging advertisers twice for the same audience.
- Influence is monetizable: strategic investments and ad buys make media manipulation easy behind the curtain.
- Enter the Manipulator
- Manipulators exploit eager sellers: blogs and their owners are too busy chasing profit to guard ethics.
- Media loyalty is inward: publishers serve their own con, not their audience.
- Conning conmen is satisfying: nine tactics follow to control information flow on the web.
- Traffic Is Money
- IV Tactic #1: Bloggers are Poor; Help Pay their Bills
- Payment Models Reward Speed, Not Quality
- Hiring criterion: editors like Mashable's Ben Parr value quickness over experience or integrity.
- Per-post rates: Weblogs, Inc. paid $4 per post; Gawker paid $12 per post into 2008.
- Pageview bonuses: Gawker's traffic-based pay made monthly stats determine income and kept writers eyeing the ranking board.
- Traffic-based pay: Forbes.com, Seeking Alpha, and The Awl pay per visitor or split ad revenue pools.
- Business Insider's math: a $60,000 writer must produce 1.8 million pageviews monthly, every month, or be fired.
- Video pennies: YouTube/Google pay roughly a penny per view, forcing constant churn to make real money.
- Ripe for Exploitation
- Low revenue per post: Nate Silver estimated the median Huffington Post user article earns about $3.
- Cheap even when big: Robert Reich's 27,000-pageview post was worth only about $200 in ad revenue.
- Structural low pay: blogs can't pay well because the content itself yields little revenue.
- Paid tweets: ad networks let you buy influence; $25 got a 400,000-follower account to tweet a promotional "FACT."
- Affiliate bribes: popular fashion bloggers got commissions, so their posts naturally featured the sponsor.
- Free Stuff and Perks
- Swag machine: American Apparel had two full-time employees researching and outfitting fashion bloggers.
- Event access: premiere invitations and set tours convert bloggers into cheerleaders.
- Advertiser junkets: Samsung paid for a Business Insider staffer's Barcelona trip; he disclosed it but felt "warm and fuzzy" about Samsung.
- Rare disclosure: bloggers rarely admit when free products create a conflict of interest.
- The Revolving Door
- Personal brand as currency: scoops or controversy can be sold to old media or startups.
- Revolving-door stars: bloggers like Topolsky and Ana Marie Cox traded blogs for magazines, TV, and the Washington Post.
- Self-censorship: potential jobs at Google, Facebook, or Twitter discourage hard reporting on tech.
- Invest early: cheap clothes to a small video blogger later paid off in millions of views and an HBO show.
- Shared exit strategy: publishers and bloggers both want a big company buyout, so accuracy loses.
- The Real Conflict of Interest
- Nolan's hypocrisy: Gawker's ethics post banned financial stakes in coverage while its own pay was pageview-based.
- Every post is conflicted: the writer's financial interest is in how the story is told, not what it's about.
- No bribe necessary: pageview incentives produce exaggerated, controversial, and dishonest blogging on their own.
- Digital sweatshop: the ceaseless fight for table scraps makes blogs vicious and irresponsible.
- Kissinger's law: "The reason the knives are so sharp online is because the pie is so small."
- Payment Models Reward Speed, Not Quality
- V Tactic #2: Tell Them What They Want to Hear
- The Problem of Journalism
- Source dependency: Journalists rarely witness events, so they depend on self-interested sources for facts.
- Gray area: The gap between events and sourced versions is where manipulators operate.
- Online anonymity: Unverified e-mail tips and angry comments are treated as legitimate sourcing.
- The Deliberate Leak
- Fake memo: A fabricated internal memo framed as a leak got EXCLUSIVE/LEAKED coverage and told his side.
- Secret images: A fake "server leak" e-mail gave Jezebel promo images worth 90,000 views.
- Anonymous power: A tip to Gawker ended a congressman’s career; their weak vetting is dangerous.
- Press Release 2.0
- Blogs love releases: Press releases do all the work—prewritten, angled, newsworthy, and easy to blame.
- Pew study: Official press releases often appear word for word in first accounts of events.
- SEO syndication: Optimized releases reach Google and finance sites, putting company news before stockholders.
- Market impact: Fake releases about a Microsoft offer lifted Local.com shares 75% before traders dumped them.
- Not Even Needing to Be the Source
- Blogger shortcuts: Sources must be e-mailable and background easily available; Wikipedia serves as research desk.
- Wikipedia laundering: A joke edit to Russell Brand’s mother’s name got repeated by Los Angeles Times.
- Fact inflation: His sourced Wikipedia list was misread as “over 3 years on the list,” then Wikipedia cited that claim.
- Descriptor control: Changing how Wikipedia frames a person changes how reporters and readers describe them.
- Trust Me, I’m an Expert
- HARO: The service connects self-interested sources with thousands of journalists; tagline: “Free Publicity.”
- Manufactured experts: Fake e-mails and quick replies turn anyone into a “nationally recognized expert.”
- Confirmation sourcing: Journalists use HARO to validate stories they’ve already decided to write.
- False balance: A denial quote from a “source” lets bloggers run rumors while seeming fair.
- Forgetting My Own Bullshit
- Self-sourced tip: He sent his own blog question to Marginal Revolution under a fake name.
- Laundered credibility: The influential link led to a Los Angeles Times mention, now in his bio.
- Wikipedia loop: Interview statements can be inserted into Wikipedia and become standard media narrative.
- Forgotten manipulation: He forgot he was the source; repeated citation makes fabricated facts feel real.
- The Problem of Journalism
- VI Tactic #3: Give Them What Spreads, Not What’S Good
- The Economics of Sharing
- Spread is survival: “If it doesn’t spread, it’s dead”—blogs need viral posts, accuracy irrelevant.
- Pageview logic: slideshows multiply views and ad revenue; a Detroit slideshow earned thousands of comments and likes.
- Suppression by transmission: realistic Detroit photos got 21 comments in two years; the public is misled because sadness doesn’t spread.
- The Emotional DNA of Virality
- Anger is king: Wharton’s study of 7,000 most-e-mailed New York Times articles found anger is the top predictor of sharing.
- Arousal drives sharing: anger, fear, excitement, and laughter spread; sadness and hopelessness suppress it.
- Valence extremes win: strong positive or negative emotions outperform anything reasoned, complex, or mixed.
- Packaging over truth: manipulators frame stories to trigger high-valence emotions, turning readers into unpaid distributors.
- Exploiting the Formula
- Provocative ads: American Apparel’s nude Sasha Grey ads cost $1,200 but earned millions of free views and sales.
- Outrage as leverage: knowingly violating ad standards generated chatter that lifted online sales from $40M to nearly $60M.
- Monetized humiliation: CNBC instantly posted Rick Santelli’s rant; anger and conspiracy theories made it lucrative.
- Hidden Costs of Viral Culture
- Brief contagions: 96 percent of viral articles spike only once; content fades, but consequences persist.
- Feeding the monster: bloggers, publishers, and audiences choose false perception over reality, enabling manipulation.
- Boring reality loses: complex problems like Detroit’s people and homelessness can’t compete with beautiful ruin porn.
- The Economics of Sharing
- VII Tactic # 4: Help Them Trick Their Readers
- Loaded-Question Headlines
- Question marks: let bloggers print false statements nobody can call a lie.
- Denton's memo: don't lead with skepticism; pose a mystery, explain after the link.
- Better questions: get twice the response of exclamation points, but remove the "?" and the headline is a lie.
- Bloggers' rationalization: they claim tricky headlines serve nuanced articles; rarely true.
- Exploiting the Middleman
- Manipulator's setup: give bloggers ambiguous comments and rhetorical questions, then watch them repeat it in headlines.
- Fake skeptic: play skeptic about your own clients, even say nasty things, so bloggers front-page it.
- Shared scam: bloggers need traffic, clients need attention, readers get tricked.
- Low stakes: getting caught rarely costs money; infamy doesn't matter if fortune stays.
- Usefulness Is a Traffic Killer
- Practical content: reviews, tutorials, recipes, and analysis don't spread; thorough originals end debate.
- Positive attributes: authoritative, final, fair, or helpful posts fail to bait user engagement.
- Trolls as fuel: being reasonable won't make trolls angry enough to comment, so it's avoided.
- Economic logic: utility is a traffic killer; engagement is where the money is.
- Engagement Means Pageviews
- Commenting maze: registration, CAPTCHA, validation, and login generate many ad-laden pageviews.
- Ratings and corrections: sites solicit participation to serve more pages and ads, not to listen.
- Story teeing: feed blogs content that triggers "Eww" or defensive fan comments; comments make money.
- You Are Being Played
- Click is a click: headlines exist to get the view; what follows is irrelevant.
- Comments and shares: interactive features are ad-serving devices, not community tools.
- Social media: technologies use humans as switching circuitry, not human-to-human communication.
- Vicious cycle: publishers must make each headline more inflammatory and less helpful to top prior scams.
- Inconvenience by design: the biggest winners make pages require many button pushes and ad views.
- Cell fatigue: as Orwell wrote in 1984, the weariness of the cell is the vigor of the organism.
- Loaded-Question Headlines
- VIII Tactic #5: Sell Them Something They Can Sell (Exploit the one-off Problem)
- The Party Press
- Party press: one-man editorial shops serving political parties, sold by subscription, not news.
- Audience: roughly a thousand mandatory subscribers; papers sold editorial service, not headlines.
- Limited impact: technology and distribution kept this phase narrow, later eclipsed.
- The Yellow Press and the One-Off Problem
- Benjamin Day's New York Sun (1833): street sales, one copy at a time, cash and carry, solved unpaid subscriptions.
- One-Off Problem: each issue must sell itself anew; news must startle, not instruct.
- Yellow journalism markers: screaming headlines, faked interviews, anonymous sources, underdog causes, scandal—now blog staples.
- Manufactured news: reporters cover news when it is there and make it up when it is not; tipsters and press agents get paid.
- Sensationalism escalates: Bennett, Pulitzer, and Hearst chased circulation for advertisers; news thrives on calamities.
- The Modern Stable Press (Subscription)
- Adolph Ochs and the New York Times: "decency meant dollars"; one-cent price tripled circulation in a year.
- Subscription model: misled readers unsubscribe, errors get corrected, nuance and opposing views become affordable.
- Professionalization: reporters formed clubs, unions, and codes of conduct, gaining obligation to the audience.
- Brand trust: people buy the paper they trust, not the loudest headline.
- Not perfect: rich owners still share a club; corruption from the top persists, as Chandler's Marlowe observed.
- Death of Subscription, Rebirth of Manipulation
- Online one-off: each article ascends or dies alone; the attention economy rips the binding off the news.
- RSS is dead: subscriptions were abandoned deliberately; followers are more profitable than subscribers.
- Traffic sources: Google, Facebook, and Twitter send seekers to disposable articles, not loyal readers.
- What sells: sensationalism, extremism, sex, scandal, hatred—junk-food stories engineered to blow up.
- Old tactics return: press-agent hoaxes from a century ago work better today; blogs chase the same manufactured blows.
- Modern media diet: only exciting stories find readers; follow-ups and critiques starve; everyone is led astray.
- The Party Press
- IX Tactic #6: Make it all About the Headline
- The One-Off Problem
- Headline is the pitch: in one-off media, nothing matters more than snaring the reader's click.
- Every post is a front page: blogs compete with infinite rival content, not with inside pages.
- Reduction to a few words: headline writers distill stories into text that must sell, not summarize.
- Gabriel Snyder: blog headlines are "naked little creatures" fighting alone for readers and revenue.
- Yellow Press Redux
- Hearst's obsession: 19th-century publishers rewrote headlines to steal readers, often exaggerating truth.
- Fake "war" scoop: Hearst sold the headline "War Declared!" while the actual line read "War (may be) Declared (soon)."
- Same tricks online: Lady Gaga, Bieber syphilis, and farting-baby listicles echo century-old bogus headlines.
- Ricky Jay: "People respond to and are deceived by the same things they were a hundred years ago."
- Subscription vs. Click
- Subscription shields headlines: paid readers already chose the publication, so headlines need not scream.
- Pentagon Papers test: New York Times ran a calm headline and still broke the biggest story nationally.
- One-off headlines sell, not inform: they use EXCLUSIVE, EXTRA, UNPRECEDENTED in caps to fake urgency.
- Fake exclusive payoff: a bogus Jezebel "American Appalling" story drew nearly 100,000 pageviews.
- Attention Engines and "Best"
- Google is the new newsboy: its algorithms route billions of clicks, making its taste dominant.
- "Pick me" arms race: each outlet screams extremes to stand out among hundreds of Google News links.
- Google doesn't laugh: subtle wit fails; literal, extreme phrasing is optimized for ranking and clicks.
- Traffic defines "best": for Huffington and Yahoo, a headline is best if clicked, not accurate.
- Yahoo's algorithm: 45,000 headline-photo combinations are tested every five minutes.
- Malcolm's model: LA Times political blogger asks how to make items stick out, then brags about silly headlines.
- Manipulator's Move
- Write the headline for them: bloggers need traffic bait, so hand them a ready-made, stealable headline.
- Make it too tempting to fact-check: sensational angles stop reporters from verifying before publishing.
- Let bloggers think they invented it: plant the idea and let them claim ownership of the headline.
- Reader pays the cost: publisher gets clicks, blogger gets content, only audience gets buyer's remorse.
- The One-Off Problem
- X Tactic #7: Kill ‘em with Pageview Kindness
- Pageview Journalism as Compass
- Pageview stats: editorial decisions from Gawker to The Wall Street Journal depend on traffic data
- Most Popular lists: a compass for editors; mess with the magnet and send them wildly off track
- Real-time stories: Yahoo, Demand Media, and trending topics commission coverage in real time from search data
- Blogger quotas: bloggers publish constantly to hit pageview goals; give them a view and they serve your story
- The Disturbing Science
- Yellow-paper science: old tabloids pandered by intuition; today’s data analysts scientifically maximize the worst
- Gawker’s stats: displayed on a newsroom big screen and public online, they become handles for hijacking news
- The AOL Way: content checklist asks about pageviews, SEO terms, CPM, cost, speed—never quality
- Susan Orlean: Most Popular lists seduce even serious writers; quiet, wonderful stories never appear
- Chamfort: every generally held idea is idiocy because it appealed to the majority; idiocy is easiest to create
- Their Metrics, Your Advantage
- Simplistic measurements: “Did a shitload of people see it?” replaces editorial judgment
- Copycat coverage: send covered links to unoriginal bloggers; competitors rush to mimic any traffic
- Traffic-draw status: post your story on social media and your site; inflated stats invite more coverage
- Bought traffic: StumbleUpon and Outbrain deliver thousands for pennies; stat counters can’t tell fake from real
- The beast bites back: once a topic proves high-traffic, blogs milk it into spurious scandals and bullshit
- Can’t Stand the Silence
- Warnock’s Dilemma: named by Usenet and predicted in Ender’s Game; silence is unreadable, hence unprofitable
- Fake feedback: planted comments and e-mails, positive and negative, confirm you’re high-valence material
- Peretti’s rule: if news doesn’t go viral, change the news; accuracy and taste are irrelevant
- HuffPo’s metric: paid articles drew 20x more comments than amateurs; in a sane system that signals failure
- Satisfaction is unprofitable: blogs need comments, links, and traffic; they won’t publish truth just to help
- Breaking the News
- Tips welcomed: anonymous tips are rarely challenged; “thanks” beats “prove it” if pageviews are promised
- Betrayal of ethics: pageview journalism betrays ethical journalists and earnest readers, not manipulators
- Extremes only: the system pulls writers to the shocking and the already known, never quiet value
- Self-fulfilling cynicism: treating audiences by unrepresentative data makes them worse; then publishers blame them
- Faster horse: pageview metrics give people what data suggests they want—Henry Ford’s faster horse
- Pageview Journalism as Compass
- XI Tactic #8: Use the Technology Against Itself
- The Medium Is the Message
- Medium is the message: McLuhan’s cliché holds; blog structure dictates content more than bloggers’ volition.
- TV’s dictatorship: Alterman in Sound and Fury — visual TV forces conflict and talking heads over abstraction.
- Blogger logic: blogs are no different; understand their medium and you can predict their actions.
- No blame: where bloggers have little choice, resentment is pointless; understanding becomes leverage.
- Hemmed In on All Sides
- Stacking standard: “New stuff goes at top” became the default blog format, copied across the web.
- Expiration dates: reverse chronology makes each post expire, pushing bloggers to chase the new.
- Always Be Blogging: Justin Hall’s 1996 daily pledge evolved into Blogger Bootcamp’s rule: update daily/hourly.
- Traffic math: publish as much, as fast, and as simply as possible; deep work is buried and wasted.
- Constraints Squeeze Out Depth
- Tiny word counts: Huffington Post suggests 800 words; Gawker ideal is 100–200; GigaOM averaged 215.
- Cancer blogs: 80% of posts run under 500 words, average 335 — too short for life-and-death complexity.
- Fickle visitors: average site visit is a minute; Lifehacker under ten seconds; bounce rates exceed 50%.
- Eye-tracking patterns: headlines, left-column scanning, short paragraphs, and bolded decks rule.
- Nielsen’s math: cut 40% of an article, lose only 30% of value — publishers happily accept it.
- Journalistic Shortcuts
- Armchair reporting: Racked NY’s editor shopped online and never visited stores on her beat.
- Twitter fact-checking: Mediagazer “verified” a story by tweet, not by contacting the source.
- Reality cut first: busy bloggers leave actual knowledge on the cutting-room floor.
- Manipulator’s opening: unverified, shallow posts are easy to spin, shape, and fill with your terms.
- Making Lemonade
- Co-opt the format: supply bloggers pre-packaged stories on their terms, filled with your terms.
- Slice for the medium: a bestselling chapter became eight short, provocative blog posts.
- Structural necessity: blogs as businesses must distort news; the manipulator calls that opportunity.
- Duty ignored: Fuller’s “duty to reality, not to platforms” has no following online — lucky for manipulators.
- The Medium Is the Message
- XII Tactic #9: Just Make Stuff up (Everyone Else is Doing It)
- The Angle-Hunting Economy
- Angle imperative: bloggers must find a compelling angle on any story, up to a dozen times daily, with no editor to check them
- Manufactured urgency: an illusory twenty-minute head start or arbitrary deadline makes blogs skip fact-checking and publish anything
- Fake exclusives: publicists promise the same made-up exclusive to multiple blogs and all race to publish first
- Thin material: blogs are trained to spot "news" in craigslist complaints and Facebook/Twitter wisps — what isn't there
- False Premises, Puffed-Up News
- Self-aware shamelessness: MG Siegler admits most tech blogging is bullshit, yet nothing changes
- Forced relevance: Huffington Post turns Amy Winehouse's death into advice for small business owners
- Fake campaigns: Ryan's own provocative ads became a Daily Mail story headlined "Has American Apparel Gone too Far?" quoting only "Some Tweeters"
- Provocative headlines: Gawker ran "I Had a One-Night Stand With Christine O'Donnell" even though the source said they did not have sex
- The Jim Edwards Effect: Fictive Interpolation
- Fabricated controversy: BNET's Jim Edwards built scandals from misread financial filings, e.g., 6% loans versus 15% loans
- Unsinkable speculation: even proven-wrong claims and corrections don't stop repetition; predictions that never came true still get published
- Vertical reification: each new site cites the previous as authority, migrating upward to more reputable outlets while seeming more real
- Symbiotic cycle: Jim Edwards needs Jezebel's snark to justify his analysis; Jezebel needs his "reporting" to snark on; fashion sites relay both
- Reward for noise: Edwards's unrepentant inventiveness earned him a better gig at Business Insider
- Manufacturing the Monster
- Self-manipulating system: Ryan built the machine by dangling pageviews, traffic, access, and ad checks, until bloggers no longer needed him
- No defense: innocent acts get wrenched, complicated acts get simplified, nothing becomes something, wrongs get spun past comprehension
- Confabulation wins: even American Apparel insiders began believing fake accusations — the accumulation of "reporting" trumped personal experience
- Invisible casualties: all the infamous American Apparel controversies were invented by Ryan or by bloggers; the public never saw the process
- The Angle-Hunting Economy
- I Blogs Make the News
- Book Two: The Monster Attacks: What Blogs Mean
- XIII Irin Carmon, The Daily Show, and me: The Perfect Storm of how Toxic Blogging can be
- American Apparel’s nail polish ambush
- Leaked memo: Carmon e-mailed saying her post was going up shortly, before awaiting a response.
- Fake scandal: Headline asked if polish contained hazardous material; defect was actually in the glass bottles.
- Correction too late: Statement disproving the claim was appended to the same headline, unable to change reader minds.
- Rally effect: Blogs parroted the bogus story within an hour, spreading it before any facts were checked.
- Collateral damage: The small family factory lost orders, fell into disarray, and was sued for $5 million by American Apparel.
- Same racket: Carmon is a media manipulator; the system the author exploited now exploited him.
- The Daily Show’s manufactured woman problem
- Unfounded accusation: Carmon’s “The Daily Show’s Woman Problem” relied on anonymous and off-the-record ex-employees.
- Viral success: The story drew 500,000-plus views and was picked up by mainstream outlets.
- Denial as confirmation: The women’s open letter refuting the claim was framed as a mere response, reasserting the accusation.
- Preemptive strike: Her follow-up, “5 Unconvincing Excuses for Daily Show Sexism,” dismissed skeptics before they could answer.
- Self-proving narrative: Headline bootstrapped headline; the what-ifs of the first post became the facts of the next.
- Attention asymmetry: The accusation post got 333,000 views; the women’s refutation got about 10,000.
- Outrage media and its rewards
- Incentive structure: Pageview-based pay rewards manufactured controversy over truth.
- Outrage world: Emily Gould describes feminist blogs exploiting women’s worst tendencies to generate rage for profit.
- Apatow trap: Carmon cornered the director, presenting critics’ claims as accepted fact to force a “defense.”
- Career payoff: Notoriety earned Carmon a Salon staff position and a spot on Forbes’ “30 Under 30.”
- Uncontrolled system: Manipulators are indistinguishable from publishers; everyone, including the author, becomes a victim.
- American Apparel’s nail polish ambush
- XIV There are Others: The Manipulator Hall of Fame
- The Master: Andrew Breitbart
- Not an ideologue: Andrew Breitbart understood the economics of the web better than anyone and exploited them.
- Sherrod setup: split the video into quick clips so bloggers never watched the 43-minute original.
- Distraction title: framed the post as “Video Proof: The NAACP Awards Racism” to change the argument.
- Dog-training quote: feeding the media little bits of story trains it to respond on command.
- Profitable scandal: accusation, reversal, and controversy gave outlets three stories in one.
- The Student: James O’Keefe
- Hollow investigations: O’Keefe stages fake investigations to fill blogs’ shortage of original reporting.
- Conservative-ready narratives: prefits stories to angry Republican audiences, who spread them instantly.
- ACORN stunt: edited a pimp costume into footage after the fact to fake his disguise.
- NPR trap: recorded NPR as if willing to conceal a donation’s Muslim source; edits inflated the charge.
- CNN scheme: planned to seduce a CNN correspondent on camera just to embarrass the network.
- Caught but effective: exposure came too late; victims lost jobs and reputations first.
- Learning from Both
- Media profits from manipulation: outlets get pageviews and ratings, so they don’t mind being played.
- Verification atrophies: short shocking narratives beat the expensive work of checking facts.
- Bogus corrections: Breitbart admitted only a minor detail, then dared Sherrod with “Bring It On.”
- Backlash as fuel: turning critics into enemies makes them spread your message everywhere.
- Fame converts to fortune: attention becomes book deals, speaking gigs, donations, and ad revenue.
- No downside in being caught: exposure just puts the manipulator’s name back in the news.
- The Human Cost
- Collateral damage: Shirley Sherrod lost her USDA job because of a false edit.
- Obama’s lament: the president apologized and described a culture where YouTube or a blog makes everyone scramble.
- Framed employees: nonprofit workers lost jobs because of O’Keefe’s manufactured stunts.
- Unacceptable price: author cannot forget the victims even if the manipulation was masterful.
- The Master: Andrew Breitbart
- XV Cute but Evil: Online Entertainment Tactics That Drug You And Me
- The Trap Is Engineered
- Self-control is irrelevant: every clip is optimized to grab and hold you.
- Optimization layers: embedded images, calibrated length, search-term content, click-max titles.
- YouTube recommendations: deliberately engineered to consume as much time as TV.
- Blogs’ goal is addiction: prevent readers from drifting and discovering alternatives.
- Content is bait: users’ time is stolen and sold to advertisers.
- Thumbnail Cheating
- Thumbnail cheating: misleading images make videos look more tantalizing than they are.
- Common plays: sexy women, kittens, celebrities — anything to give the clip an edge.
- Old exploit: a single frame inserted at YouTube’s thumbnail-selection points lured clicks.
- YouTube’s consent: Partner Program members may use any image, even one absent from the video.
- Genetically Modified Content
- Engineered smiles: Cheezburger hired a data scientist to shape content around metrics.
- Data-refined content: algorithms and human editors repeatedly sieve for viral potential.
- Demand Media’s process: algorithm picks lucrative terms, estimates lifetime value, then writers follow data-driven specs.
- Advertisers are the audience: ad sales happen before the media is even made.
- Second nature: creators internalize machine-friendly formats that please advertisers.
- The Narcotizing Effect
- Narcotizing dysfunction: mistaking media consumption for real knowledge and action.
- Lazarsfeld and Merton: informed citizens congratulate themselves, then abstain from action.
- Noise over insight: social networkers are more opinionated, but talkativeness hides emptiness.
- No silence allowed: auto-refresh, alerts, and notifications keep users from seeing the trap.
- The Jarvis model: web culture lets you ignore the world and still speak as if engaged.
- The Trap Is Engineered
- XVI The Link Economy: The Leveraged Illusion of Sourcing
- The CNN Near-Miss
- Case study: Gawker ran an anonymous ex-employee's complaint that American Apparel refused to hire "ugly" people — style notes, not proof.
- Escalation: fashion blogs made the accusation fact; stock and news blogs piled on unverified claims until CNN noticed.
- CNN's ask: reporter wanted Holiday to deny "possible" hiring practices, manufacturing two sides where only truth and untruth existed.
- Outcome: Holiday explained the gap in sourcing standards; CNN dropped the segment, but he calls his escape a fluke.
- The Delegation of Trust
- Delegation of trust: old rules let one outlet trust another's facts — legitimate outlet, story, and subject each implied verification.
- Link economy: blogs exchange traffic and links instead of doing original reporting, borrowing and commenting on others' work.
- Jeff Jarvis: popularized the link economy; Holiday argues it invites manipulation by removing verification.
- Broken conditions: smaller staffs and inconsistent editorial policies make inherited facts untrustworthy, but the habit remains.
- How Misinformation Spreads
- Crain's cycle: denied store-closing story was repeated by Jezebel, New York, Racked, and AOL, then republished anew.
- Maurice Jarre: student's fake Wikipedia quote appeared in The Guardian obituary and circled the world until the author confessed.
- Recursive borrowing: each link adds an aura of authority; corrections never reach trackbacks or earlier readers.
- Evolution analogy: news mutates, cross-contaminates, and develops in multiple places — impossible to track or fully correct.
- The Link Illusion
- False authority: a link looks like a citation but rarely is; it shifts the burden of proof to the reader.
- Skim readers: "impatient birds" scan headlines; only 44 percent of Google News users click through.
- "I wasn't first" dodge: flimsy attribution lets bloggers assert wild claims and shift blame to the earlier source.
- A Broken Philosophy
- "May becomes is becomes has": first-site speculation hardens into past-tense fact through repeated linking.
- Science vs journalism: as Kathryn Schulz notes in Being Wrong, scientists replicate experiments; journalists replicate conclusions and build on errors.
- Subprime analogy: unverified links are handed off like bundled loans; no one stops to check the underlying asset.
- Real cost: independent confirmation is expensive, but failure of trust is borne by everyone — better to pay for replication.
- The CNN Near-Miss
- XVII Extortion Via the Web: Facing the Online Shakedown
- The New PR: Fighting the Lies
- PR's inversion: once about spreading the word, now about stopping inaccurate and damaging words
- Wikipedia contract: ten-thousand-dollar gig to scrub trolled lies bleeding into newspaper coverage
- Facebook vs Google: a hired whisper campaign on privacy stunned Google into "we just want to be left alone"
- Escalation loop: attack, defend, strike back—an endless manipulation race costing hundreds of thousands
- The Implicit Shakedown
- Danone blackmail: Brazilian producer offered a tasteful spoof or a disgusting one, with a per-view fee attached
- Arrington's threat: TechCrunch reminded the tech scene it held dirt on everyone, dispensed as personal courtesy
- Blame the victim: bloggers demand subjects fact-check them — "why is my job to do your job?"
- Thug's vocabulary: Harvard Business Review called false crash rumors "a pity," the shakedown's signature word
- A Culture of Fear
- Accepted doctrine: experts teach clients to give blogs special treatment or face attack
- Reputation management: firms dress shakedowns in metrics jargon to profit from the fear
- A million accusers: employees, consumers, and scandal-hungry readers all hold a megaphone
- Overstock's warning: SEC filing names social media a top risk—inaccurate posts, no recourse, immediate harm
- Apple's $4 billion dip: a fake Engadget e-mail moved markets on zero verification
- The Cost: Forced Unreality
- Provocative or fake: fear splits public figures into stunts or canned answers; nuance reads as weakness
- Bands go silent: some indie acts hide names and faces to dodge the blog-backlash cycle
- Author's shakedown: leaking a fake lawsuit-intent letter won a friend $500,000 from a famous agent
- Effortless evil: the tools are so easy that the manipulation was almost involuntary
- Fear as importance: to escape extortion you must be a nobody—everyone visible is a target
- The New PR: Fighting the Lies
- XVIII The Iterative Hustle: Online Journalism’s Bogus Philosophy
- Defining the Bogus Philosophy
- Iterative journalism: publish first, verify later; a profit motive disguised as process.
- Publishers’ creed: writers should perform discovery, fact-checking, and editing in real time online.
- What it is not: acknowledging unknowns or vowing to get to the bottom; instead shrugging and posting hearsay.
- Arrington’s economics: “Getting it right is expensive, getting it first is cheap”; corrections earn extra pageviews.
- Actual output: rumors, half-truths, liveblogs, and endless predictions replace verified reporting.
- Covering Their Asses
- Qualifier language: “We’re hearing,” “I wonder,” “Possibly,” and “Sites are reporting” dodge ownership.
- Daily Intel’s Paterson post: hedged speculation about Business Insider’s rumor, not a real story.
- Reporting vs. reporting about rumors: no real distinction; both amplify uncorroborated information.
- Corrections are theater: Nick Denton complained accuracy calls “waste a lot of editorial time.”
- False posts persist: updates add more speculation instead of retracting or cleaning up damage.
- Test Cases: Success and Failure
- Bin Laden death: a Twitter tip broke the news twenty minutes before official confirmation.
- Hollow victory: twenty minutes of speed changes nothing about the event or public understanding.
- Eater LA: anonymous health-code tip published unverified; the restaurant’s reputation was harmed.
- Non-retraction: original post stayed up two years; only lawsuit threat produced an apology.
- Asymmetry: scandals spread instantly, but reputations cannot be walked back afterward.
- Slaves to the Iterative Grind
- Exploitable jumpiness: manipulators can seed rumors through blogs before facts emerge.
- Escalation trap: audiences expect bigger scoops, forcing outlets to run on shakier material.
- Enslaved writers: immediacy blurs reporting and postulating, sending reporters chasing bum steers.
- Beta metaphor fails: software beta risks glitches; news beta risks a false reality.
- Externalized costs: news is cheap to produce, expensive to read; victims bear damaged reputations.
- Defining the Bogus Philosophy
- XIX The Myth of Corrections
- The False Promise of Iterative Journalism
- Iterative journalism's core claim: speed's mistakes are okay because readers and bloggers correct stories collectively.
- Corrections online are a joke: bloggers dodge admitting error, and bigger fuckups make them less willing to own up.
- Cognitive dissonance: seeing your false story attacked hardens resistance to correction.
- Getting a correction means groveling: flatter the blogger, escalate to their boss, or stay wrong.
- Bloggers' Correction Evasion
- The Drudge precedent: after a false Blumenthal abuse story, Drudge issued a bare retraction, never apologized, and praised the web because "you can fix things fast."
- Timing is the trick: corrections appear hours or days later, long after the post's traffic peak, so few readers see them.
- Ignored signed corrections: anonymous tips get through; complaints about factual errors vanish (Gawker, Jezebel).
- Buried and framed: updates go at the bottom, or the blogger pastes your email as "your opinion" to keep the post alive.
- More Than Fact-Checking: The Need for Rewrites
- Factual errors are the least important errors: removing a fact leaves the story's thrust intact; a wrong premise needs a rewrite, not an update.
- Blodget's two-day stunt: he posted "unconfirmed rumors" of huge salaries, debunked them the next day, then launched new rumors—all for traffic twice.
- Nuance has no channel: Megan McCarthy: "I love your idea that there can be nuance on the Internet."
- Why Readers Can't Iterate
- Wikipedia's 12,000 Iraq War edits look collective, but readers see snapshots: each version was briefly consumed as true, so every correction was a failure.
- News lives in the "specious present": once read, it becomes fact; readers don't withhold judgment while waiting for updates.
- Belief comes before evaluation: the mind accepts plausible explanations first, then filters later information into that framework.
- Backfire effect: corrections can make readers believe the original claim more strongly (Nyhan & Reifler).
- The Uncorrectable Damage
- Written words carry centuries of authority: we trust print because writing was once expensive, so it was assumed true.
- Repetition warps the compass: repeated unbelievable claims seem more real; extreme headlines get more processing and belief.
- The victim's paradox: speaking out validates the false story; staying silent leaves it standing as "iterative" news.
- Iterative journalism's final accounting: even when the collective eventually gets it right, more readers were misled than helped.
- The False Promise of Iterative Journalism
- XX Cheering on our own Deception
- The Spago Lunch
- PR-crisis advice from Huffington Post editors: be transparent, proactive, reach out to bloggers.
- Internet is the problem: blogs pass rumors as fact and rehash posts without checking.
- Huffington Post's own crisis: sued over unpaid writers, clammed up, failed its own standards.
- Toyota exonerated: NASA found most acceleration cases were driver error; BusinessWeek apologized.
- Cheering on deception: advising Toyota on PR is baiting the hook so readers bite.
- Staged virality: BuzzFeed's predictor game ranks guesses about viral stories; no one questions it.
- Advertising as Content
- Viral ad charts: Mashable ranks video advertisements, treating selling as worthy content.
- Advertise the advertising: agencies make noise so blogs cover promos as news.
- Exclusive leaks: sending screenshots of American Apparel ads made blogs run “exclusive” stories.
- Banning as bait: Rihanna, PETA, and others get coverage by staging rejected or restricted ads.
- LeBron decision ad: tweeted ad time during an athlete’s announcement is pathetic worship of deception.
- Blogger-Sponsored Conferences
- Self-covered conferences: blogs liveblog events they paid for, presenting them as news.
- Conflict of interest: hosting and loudly proclaiming own event's newsworthiness to readers.
- Pageview engine: dozens of posts from paid speakers drive traffic and sell next year's tickets.
- Pseudo-event: ordinary hustlers saying attention-getting things, publisher-paid all the way.
- Examples: TechCrunch Disrupt, AllThingsDigital, PSFK Salons, Mashable Connect, GigaOm conferences.
- Coverage About Coverage
- Meta-news after bin Laden: blogs quickly shifted from reporting the event to reporting how the story broke.
- Filler masquerading as news: coverage about coverage is worthless and self-promotional.
- Pitching advice stories: blogs tell publicists how to pitch them, revealing how they can be manipulated.
- Manuals for deception: these posts teach step-by-step infiltration of the blogger's coverage.
- Reader's stake: why trust an outlet that openly passes manipulation on to its audience?
- Too Low-Hanging Fruit
- Lazy convergence: marketers and bloggers ignore truth for cheap, self-interested coverage.
- Spectacular manipulation: his plays required strategy; now blogs even cover how stories get planted.
- Tricked speculation: readers are drawn into advising companies on covering up disasters.
- See it for what it is: only then can you stop watching your own manipulation as entertainment.
- Media and public should be allies: today marketers and media are one team deceiving readers.
- Dressed-up content: prepared and fed to you as news.
- The Spago Lunch
- XXI The Dark Side of Snark: When Internet Humor Attacks
- Snark as a Cheap Media Tool
- Humor as weapon: steering coverage toward mockery can distract from serious accusations and shape narratives.
- Countersuit gambit: filing absurd details made blogs snark at the plaintiff instead of investigating the client.
- Snark works for false claims as easily as true ones, so it is both powerful and uncontrollable.
- Bloggers are entertainers: they don't verify accusations before turning them into jokes.
- Defining Snark
- Denby's definition: snark is a "nasty, insidious, rug-pulling, teasing insult" that steals the target's mojo and annihilates effectiveness.
- Simpler test: if you cannot reply without making it worse, you're being snarked.
- Appealing to reason backfires: defense gives bullies more material, like jujitsu.
- Snark is the web's grease: cheap, fast, click-friendly writing for bloggers with nothing to say.
- Snark in Action
- Nikki Finke: live-snarked the Oscars as "gayest ever," then condemned Jerry Lewis for antigay jokes.
- Pure snark is self-righteous and hypocritical, yet it protects the snarker from criticism.
- Scott Adams case: a rambling post about gender became rape-apologist accusations through misquotes and mockery.
- Victims can't win: deleting or defending only feeds the cycle and cements the caricature.
- A Hollow Defense
- Sternbergh's defense: snark is "a clarion call of frustrated outrage" against doublespeak.
- Rebuttal: snark only shouts for clicks; it proposes no solutions and never changes minds.
- Gawker's hypocrisy: mocked Dov Charney and Tucker Max, then invited them to accept an award as sponsor bait.
- Bloggers don't mean it: it's a game, and targets are interchangeable.
- The Real Point of Snark
- Destructive not constructive: snark breaks things, mocks from the sidelines, and avoids leading or serving readers.
- Fear-based: snarky writers strike first to shield insecurity and avoid being laughed at.
- The "douchebag" brand: dismisses a person entirely without argument, stripping them of seriousness.
- Ebert's "cultural vandalism": punishes earnestness, vulnerability, and human error; even Ebert snarked Ryan Dunn's death.
- Who wins: people with nothing to lose like Jersey Shore stars; valuable contributors retreat in fear.
- The author's lesson: once used snark as a cheap narrative tool, but now knows it's not worth the damage.
- Snark as a Cheap Media Tool
- XXII The 21st-Century Degradation Ceremony: Blogs as Machines of Hatred and Punishment
- From Execution to Digital Lynch Mob
- Public punishment: public executions declined as mass newspapers rose; the press replaced the rack.
- Wilde’s aphorism: "In the old days men had the rack. Now they have the Press."
- Salem precedent: witch trials used trumped-up evidence and gallows; blogs now use speculation and sensationalism.
- Online equivalent: lynch mobs, smears, snark, cyberbullying, and comment-section trials replace the scaffold.
- The Degradation Ceremony Defined
- Degradation ceremony: anthropologists’ ritual for singling out a member to strip dignity and mark them as “not one of us.”
- Catharsis, not truth: the media cycle performs cultural catharsis, not a process for developing facts.
- Hazlitt’s essay: in On the Pleasure of Hating, hatred carries us back to barbarous feuds and revenge.
- Blogs as hunters: they enjoy the excitement of the kill without facing physical danger.
- Case Study: Julian Assange
- No change in target: Assange did not change; blogs rebuilt him from hero to creep and pariah.
- Unverified charges: “Un-accused” rape allegations became certainty; blogs never corrected course.
- Narrative fit: Gawker tested angles—nerdy sex god, then megalomaniac—before choosing destruction.
- Reframed evidence: his secrecy became paranoia and his transparency ego, once scandal gave cover.
- Instigation risk: enemies in powerful governments make manipulated attacks plausible.
- Costs of Scandal Hysteria
- Billboard protest: Dov Charney’s Woody Allen billboards decried media-driven destruction, but coverage saw only celebrity drama.
- Overshadowed work: obsessive scrutiny of private lives buries real contributions of artists and leaders.
- Anyone can be victim: no national-hero status is required before the public tears you down.
- Moral cost: ritual destruction drives only morons and narcissists into public life.
- Why Blogs Hunt: Resentment and Blood Sport
- Reporter resentment: bloggers face relentless workloads while covering rich, talentless fameballs.
- Creative underclass: their grinding labor breeds bitterness toward the successful people they cover.
- Tragedy inverted: Greek tragedies humbled audiences; today’s news teaches nothing.
- Digital blood sport: degradation makes readers feel normal by labeling targets as freaks.
- From Execution to Digital Lynch Mob
- XXIII Welcome to Unreality
- The Collective Failure of Blog Culture
- Bloggers' incentives: speculate, rush, exaggerate, distort—crafted to be exploited by manipulators.
- Individual bad posts: looked like success to a media manipulator; the cumulative output was unreality.
- Unreality: netherworld between fake and real where each builds on the other and cannot be told apart.
- Mainstream cycle: when CNN uses Gawker for ideas and speed outruns completeness, news covers itself.
- Daniel Boorstin's "thicket" in The Image: stands between us and the facts of life.
- The News Funnel and Constructed Reality
- Only the unexpected makes news: Robert Park; Nick Denton later: "The job of journalism is to provide surprise."
- Normal life is omitted because it doesn't depart from routine, so the news is inherently at odds with reality.
- News funnel: narrows all that happens to what is known, newsworthy, published, and spread.
- Media as limiting system: the public sees only what survives filters, then mistakes it for being informed.
- Experience technology: internet trust grows with use, and blogging culture has utterly abused that trust.
- Pseudo-Events and News Subsidies
- Blodget's advisory: offered to publish PR-written stories about their own clients as Business Insider news.
- Pseudo-events: Boorstin's term for deliberate media bait—press releases, launches, leaks, staged scandals.
- Not real: staged solely to generate coverage; serve no purpose beyond introducing narratives into media.
- News subsidy: fake events feed blogs thirsty for content under deadlines, pageviews, and shrinking newsrooms.
- Fake beats real: pseudo-events are cleaner and more interesting to publishers than naturally occurring events.
- When the Fake Becomes Real
- Laundered reality: counterfeit events pass through reporting and are consumed as clean facts, buying real things.
- Lippmann's pseudo-environment: our responses to the news are not pseudo but actual behavior.
- Cheney's planted leak: leaked bogus New York Times story, then cited the Times on Meet the Press to push war.
- Real consequences: manipulations can create outrage, market swings, resignations, and wars from manufactured triggers.
- Defining feature: blurred line between real and fake, important and trivial—"welcome to unreality."
- The Collective Failure of Blog Culture
- XXIV How to Read a Blog: An Update on Account of all the Lies
- Decoding Blog Phrasing
- Tipster/reports/sources: unvetted and uncorroborated, often planted or scraped from social media.
- Leaks and official documents: usually an e-mailed tip; documents are frequently fake or fabricated.
- Breaking/updated: published before facts are checked; updates are copy-paste, not rethinking.
- Exclusive: a deal for favorable coverage, often duplicated across sites or stolen from obscure ones.
- Quotes, reports, press releases: stolen from other outlets, poorly summarized, or e-mailed spam rather than official releases.
- Comment requests and analysis: outreach is a formality after the story is written; analysis comes from unqualified voices.
- Relying on Abandoned Shells
- Abandoned shells: blogs left the news language standing but emptied it of significance.
- Substance words: “developing,” “exclusive,” and “sources” give flimsy stories the authority of Woodward and Bernstein.
- Naive readers: trained to believe that published words are true, so they remain targets for manipulation.
- Everyone is fooled: the manipulator himself is tricked by bloggers, publishers, and his own creations.
- “I was reading that”: in conversation usually means someone only glanced at a blog post.
- The Age of No Authorities
- Laurel-leaf illusion: festival laurels on movie posters evoke scarcity and quality; the web runs on the same fake credibility.
- Desperate differentiators: blogs need to stand out in the One-Off Problem, so they invent or misuse authority signals.
- Link economy: a link looks like a citation but is not, which lets rumor move up the chain.
- Skepticism is insufficient: destroyed old markers and no reliable new ones leave no starting point.
- “Important news will find me” is false: what spreads is the slickest, most polarizing, least accurate material.
- Empty knowledge: facts are opinions dressed as facts; opinions are emotions that feel like opinions.
- Decoding Blog Phrasing
- XIII Irin Carmon, The Daily Show, and me: The Perfect Storm of how Toxic Blogging can be
- Conclusion: So…Where to From Here?
- The Broken Feedback Loop
- Fake news irony: Nick Denton decries fake news, but Gawker's traffic model created the market for it.
- Postman's shift: in Amusing Ourselves to Death, television staged the world as entertainment; the Internet stages it as conflict, controversy, and crap.
- Traffic as god: attention and spread beat truth, driving ad revenue and influence.
- Cumulative effect: manipulation produces unreality, leaving readers unable to distinguish fact from fiction.
- The Economics of Mistrust
- Pageview delusion: blogs value clicks, but unsold inventory is pennies; advertisers are robbed.
- Trust pays: smaller loyal audiences sell out premium ad space at higher prices and sustain quality.
- Changing incentives: New York Times paywall forces must-reads, not must-clicks, per Tyler Cowen.
- Journalist's duty: ask "Is this information true?"—bloggers who only chase pageviews fail readers.
- Reader complicity: doing blogs' fact-checking means never asking what we are paying them for.
- Confession Without Solution
- No fix offered: his job was to prove the system is massively broken, not hand out solutions.
- Controlled burn: exposing scams renders them useless and forces himself and others to opt out.
- Author's complicity: he profited millions but paid in dignity, respect, and trust.
- Warning to marketers: chasing attention with these tactics brings blowback; regret will follow.
- Learning the Hard Truths
- Faulty assumptions: publicity, profits, and knowledge do not come easily; feeding the monster fed this delusion.
- Trade-offs: news cannot be instant, brief, free, and manipulated without loss or blowback.
- Legal precedents: conspicuous retraction and press security bonds could restore publisher responsibility.
- Opting out works: if readers and publishers walk away, the monster withers; the implicit must become explicit.
- The Broken Feedback Loop
- Acknowledgments
- Mentors Who Taught the Craft
- Tucker Max, Robert Greene, Aaron Ray, Dov Charney: the author learned his trade on their dime and patience
- Apprenticeship: they taught a craft and a profession, and instilled the humility not to let it corrupt him
- Tucker Max: from a clueless eighteen-year-old's vantage, the deepest lesson proved to be loyal, generous friendship
- Dov Charney: a patron whose care went far beyond the obligations of a "boss," giving support and immense resources
- The Dark Arts and the Duty Attached
- Unwitting trainees: employees were often tasked with the very escapades detailed in the book
- Responsibility: the author was training them in the dark arts whether they knew it or not—use that power responsibly
- Reader questions: answering thought-provoking e-mails is where many of the book's ideas were actually developed
- Turning a Manuscript into a Book
- Stephen Hanselman: an unsolicited manuscript pitched October 9 drew more offers than the author knew what to do with by November 15
- Tim Ferriss: the long-ago acquaintance whose introduction paved the way to the agent
- Portfolio team: editor Niki Papadopoulos, publicist Amanda Pritzker, and Adrian Zackheim
- Erin Tyler: responsible for the cover and graphic design
- Julia: tireless work behind the scenes
- Draft Readers and Bystanders
- Named readers: friends who read drafts and gave great notes sharpened the book
- Everyone else: those who skipped the draft still endured the author's many rants about the subject
- Personal Support
- Sammy: the rule to keep the crazy at home failed here—she took the crazy and loved him anyway
- Closing dedication: "Hi Hanno. Here's to books."
- Mentors Who Taught the Craft
- Trust Me
- Core Conclusion and Practical Takeaways
- The Central Diagnosis
- Unreality is the product: fake and real now build on each other and cannot be told apart
- The monster is the system: blogs need no manipulator; incentives produce the deception alone
- No bribe necessary: pageview pay by itself yields exaggeration, controversy, and dishonesty
- Old tricks win again: press-agent hoaxes from a century ago work better online than ever
- The mark is you: your attention and credulity are the stolen goods, not the advertisers'
- The Manipulator's Playbook
- Lead steer: one small planted link starts the herd; three or four make a trend
- Trade up the chain: local blog, Gawker, aggregator, cable news — each cites the last
- Write the headline for them: hand blogs ready-made bait too tempting to fact-check
- Hollow authority words: "exclusive," "sources," "developing" dress flimsy tips as real reporting
- The one-off problem: every post must sell itself anew, so news startles rather than instructs
- Pseudo-events beat real ones: staged leaks and launches are cleaner than naturally occurring news
- Reading Media Defensively
- Translate the phrasing: "reports," "leaks," "breaking" signal unvetted, uncorrected, often planted claims
- Follow the incentive: ask what traffic the piece earns, not what it actually proves
- Check the bottom of the post: corrections arrive late, buried, and unseen by most readers
- Treat links as burden-shifting: a link looks like a citation but rarely is verification
- Don't fact-check for them: doing blogs' verification means never asking what you pay them for
- Beware outrage: anger is the top predictor of sharing and the manipulator's favorite tool
- What Actually Earns Trust
- Trust pays: small loyal audiences sell premium ad space at higher prices and sustain quality
- Subscription shields headlines: when readers already chose the publication, headlines needn't scream
- Metrics misdefine "best": a headline is judged best if clicked, not if true
- Speed buys nothing: twenty minutes of firstness changes nothing about an event or its meaning
- Verification atrophies: replication is expensive, but unverified links are bundled subprime loans
- Mindset Shifts and Exits
- Opt out works: if readers and publishers walk away, the monster withers
- Assume nothing finds you: what spreads is the slickest, most polarizing, least accurate material
- Spot invented authority: festival laurels and desperate differentiators fake credibility online
- Refuse snark: it destroys, proposes nothing, and never changes minds — don't mistake it for argument
- Consumption is not action: informed readers congratulate themselves, then abstain
- Make the implicit explicit: exposing the manipulation in the open is what stops it working
- The Central Diagnosis
opening map…